Midvale Cottage a favorite? It's not my own opinion! :D
Imagine my surprise and delight when I was contacted the other day by Vanessa of VanessaLovesVintage on Etsy, who wrote a blog post on buying vintage patterns online - the good and the bad. :) Thank you, Vanessa!
Happily, she listed my Etsy shop, Midvale Cottage, in her list of favourite sellers. I am so thrilled to receive such a public endorsement. Coming from a buyer of many vintage patterns, this is really an honor.
I do try very hard to ship patterns in as best a condition that is
possible. I am methodical and meticulous in my processes, to the extent
that any person can be. I do all the things she mentions - the careful
counting, noting the condition of the pieces, repairing with archival
mending tissue. I ship with care too - always in
an archival plastic sleeve and stiff cardboard for protection. If a pattern is especially fragile, I will add bubble wrap. If the destination is especially soggy (there are some in Australia!), I can ship in a plastic envelope rather than paper.
And on those rare occasions when I do goof up (not too many in my 4
years on Etsy, thank heavens), I bend over backwards to correct my
mistake so the customer does not suffer. :)
If you ever have any suggestions on how I can improve my customer service, please feel free to pass them on to me. And be sure to visit Vanessa's Etsy shop and her Twinkle Sparkle Shine blog for vintage sewing and crafts inspiration!